Knowledge Sharing Dinner Series: Sharing knowledge you can use to make better decisions and take decisive action to fill the gaps in your business.

The real risks of business and the internet: beyond cybercrime

The Synergy48 Group Knowledge Sharing Dinner Series: join the conversation.

14 August 2018

The online world has given birth to new industries and exciting possibilities, it’s profoundly changed our lives, but there’s a catch. Like all human endeavours there are those that seek to make the world a better place and others just wanting to take advantage of its vulnerabilities… and then there’s just simple human error. The fear is real, and with the internet especially, the solutions are complex.

Is your business at risk? Are you, your staff, your clients, and your assets adequately protected? Join the conversation over dinner to find out for yourself.

Synergy48 Knowledge Sharing Dinners are only open to Synergy48 Group members, their clients and invited guests. 

 

Ticket price $94

Food for thought!

  • 87% OF ALL CYBER INSURANCE CLAIMS STEMMED FROM SOME TYPE OF HUMAN ERROR OR BEHAVIOR
  • 43% OF CYBER ATTACKS ARE TARGETED AT SME’S
  • 60% OF BUSINESSES WILL GO OUT OF BUSINESS WITHIN 6 MONTHS OF A CYBER ATTACK

The National Data Breach scheme commenced on 22 February 2018: In less than six weeks there were 63 data breach notifications to the OAIC.

  • In just over half (51%) of the notifications, the cause was human error, while 44% were the result of malicious or criminal attack and 3% the result of system faults.
  • The top five industry sectors that reported breaches were health service providers (15), legal, accounting and management services (10), finance (including superannuation) (8), education (6) and charities (4).
  • The highest percentage of personal information involved in the breaches related to contact information (78%).
  • Significantly, 20 of the 63 notifications related to only one person being affected, while 57 of the 63 applications (90%) related to less than 1000 people.

You’ll be part of an intimate group of SME founders, CEOs and directors over dinner when our 4 experts from different disciplines will break the challenges down into bite size chunks.

Join The Conversation

You’ll get to chat with an IT security expert, a digital marketing expert, a commercial lawyer and a risk management specialist who will share their knowledge on managing the risks in your business and help you navigate a positive experience for you and your customers.

Over the evening you’ll have the opportunity to explore together:

  • Risks: go beyond the hype and fear mongering to discuss the real risks SME businesses face doing business on the internet.
  • Realities: explore case studies of other businesses including the actual impacts and costs
  • Relevance: find out for yourself what you need to worry about and what isn’t relevant to your business.
  • Remedies: You’ll go away with a clear action plan – specific to your business and your current situation to protect your business for the future.

What’s Included?

  • Drink on arrival
  • 2 course dinner
  • Workbook
  • All dinners in the Knowledge Sharing Dinner Series are limited to 32 guests so that everyone has the opportunity to speak in depth with each of the panelists to discuss issues of concern to their business
  • Every guest will leave with a prioritised action plan customised for their business.
  • The opportunity for quality conversations with other quality business owners.

Date and Time

Tuesday 14th August 2018

6pm – 9pm

Location

Novotel Hotel, Glen Waverley

The Expert Panel

Damien Battersby

IT and Cyber Security Specialist

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Damien Battersby: Proactive IT Solutions

IT Support and Cyber Security Specialist

Damien Battersby is founder and managing director of Proactive IT Solutions, an IT company focused on helping business owners improve their bottom line through best practice technology. Over the past 15 years, Damien has worked with hundreds of small and medium business owners helping them get the best from their business through better technology. By focusing on the business strategy and taking a proactive approach, Damien offers more to his clients, maximizing their business performance through their IT systems. His clients enjoy less downtime, higher returns on technology investments and more profits. Along with technology, Damien is also passionate about business and particularly what he calls ‘Client Experience’. The theory behind this is that by focusing on delivering a consistently awesome client experience, you will have more loyal clients who spend more and never question your pricing. This of course translates to a better bottom line.  Damien believes that by choosing the right technology, maximizing client experience can be systemized enabling a repeatable best practice “Client Experience”.

Ian Hopkinson

SEO & Brand Reputation Specialist

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Ian Hopkinson: Mad Scientist Digital

SEO and Digital Marketing Specialist

Musician turned Entrepreneur Ian Hopkinson is a Digital Strategist with expert knowledge from development through social media to SEO and analytics. The Mad Scientist Digital concept was born in the Silicon Valley out of the revolution Napster and the Internet created in the music industry. A professional musician since age 10, Ian toured Europe and recorded with iconic Australian musicians. He was working in the US when the the tidal wave hit – and he found he had the skills and the passion to ride the wave and have great fun doing it. His enthusiasm led Ian’s Californian community to label him a digital “mad scientist” and send him in to advise startups in a range of industries. He realised that he was an entrepreneur and a digital creative. Ian returned to Australia to live and work, building Mad Scientist Digital to help local and global businesses navigate the disruptions of the digital revolution.

Harvey Bowlt

Business Law Specialist

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Harvey Bowlt: Bowlt Commercial Lawyers

Business Law Specialist

Harvey is an Accredited Specialist in Business Law, one of only 107 appointed by the Law Institute of Victoria. He has over 30 years’ experience in both South Africa and Australia. Prior to immigrating to Australia in 2004 Harvey enjoyed a successful career as an Attorney, Notary and Conveyancer in South Africa and was a partner in a Cape Town law firm, where he specialised in High Court litigation, commercial and property work. For the past 13 years Harvey has practised solely in commercial law and specialises in managing risk in businesses. Harvey started Bowlt Commercial Lawyers because he recognised that modern law firms need to be more flexible and attuned to clients’ requirements, particularly by:

  • Providing Specialist Services-competent is not good enough!
  • Being accessible and responsive to clients’ specific needs
  • Providing personalised, commercially practical legal advice and agreements
  • Offering flexible consultation arrangements (including at clients’ premises or another mutually convenient venue)
  • Providing realistic turnaround times for work, and
  • Offering agreed fees, where appropriate.

Harvey is happy to work with any business, provided they have the vision and drive to make their business a success, and understand the value of a trusted advisor like Harvey assisting them with the journey.

Peter Ligdopoulos

Risk Management Specialist

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Peter Ligdopoulos: Delphic Insurance

Insurance and Risk Management Specialist

Peter Ligdopoulos has 15 years industry experience working for global insurance companies both in Australia and the London market.  Having worked with multinational clients his entire career, developing risk mitigation strategies and structuring insurance solutions, Peter founded his company with the goal of applying these principals to businesses who did not have internal risk management departments and rely on external consultants for advice. Through consultation and education, Peter is passionate about his clients understanding the risks in their operations, adequately protect themselves and also how to maximise the opportunities that may present themselves through removing uncertainty.  He is also engaged in the tech startup community, particularly within disruptive technologies and spends time working with social enterprises, charities and not for profits on their risk and governance framework.

About the Knowledge Sharing Dinner Series

Information is Noise – Knowledge is Power

A 2016 survey of 300 business leaders from 16 countries conducted by CIMA and AICPA found that senior leaders are struggling to make the right decisions, with 72% of organizations admitting to at least one strategic initiative failing in the last three years as a result of flaws in their decision making processes.

A top cause of poor decision making identified in the study is information overload, with 36% saying their organization is not coping with information overload, and that it is making life harder for those charged with decision making because they are unable to extract relevant information and turn it into insight.

The dilemma is clear: on the one hand, business leaders receive too much information, while on the other hand, they don’t get enough knowledge and insights to make sound decisions and develop new capacities for action.

Peter Senge, author of The Fifth Discipline distinguishes information sharing (giving and receiving data, facts and opinions) from knowledge sharing, with knowledge sharing occurring when people are genuinely interested in helping one another improve decision making and develop new capacities for action.

Every dinner in the series is based around Four Guiding Principles:

  1. Singular Focus: Every dinner focuses on exploring a specific business issue which SMEs have consistently identified as a significant concern.
  2. Multiple perspectives: We bring together four experts from four different industries/professions to provide multiple perspectives on the issue.
  3. Relevance and Significance: You’ll have the opportunity to explore the issue in depth with each of the experts to determine how it applies to your business.
  4.  Capacity for Action: You’ll leave with a clear and prioritised action plan developed for YOUR business – NOT a generic “To Do” list.

More Events in the series

The Four Pillars of Successful Business Growth

12 February 2019, Glen Waverley

Modern business success requires constant growth to ensure survival in an ever changing business world. Our panellists will share  you the Synergy48 Group P.L.A.N methodology, mapping out the 4 key elements necessary for future success, which can be applied whatever growth stage your business is in. 

  1. Preparation of the business including Systems and Culture. 
  2. Leadership supports the intended growth. 
  3. Assessing customers/clients needs, wants and understanding their aspirations for informed planning.
  4. Identifying the Numbers and resources required for growth and how to measure to ensure purposeful action.

You will walk away with an action plan specific to your business, understanding what the next steps are and how to implement them. BOOKINGS CLOSED

 

The Long and The Short of It: Marketing as an Engine for Finding Life Long Customers

19 March 2019, Glen Waverley

Understanding your customer takes serious work but without it you’ll never have a sustainable business. Too many businesses suffer from “shortermism”, taking short cuts and rarely slowing down to understand themselves, let alone their customers.  

Marketing is an effective engine that is driven by research, segmentation, positioning, and strategy. Fueling this engine means telling a compelling story and engaging in conversations that lead to a better understanding of your customers wants and needs. .... BOOKINGS CLOSED

Strategic Planning - The super-highway to business success

16 April 2019, Glen Waverley

Strategic planning produces innovative and creative ideas and provide the core framework for designing your business for the future

1. Create a path to success
Making clear what the purpose of your business is and the end goal which it is striving to achieve.
2. Make astute business decisions
Having clarity about what you want to do, who you need and how to get there will focus limited financial and people resources.
3. Increased profitability and market share
Focused planning and strategic thinking will uncover the customer segments, market conditions, and product and service offerings that are in the best interest of your business.
4. Structuring for success
Identify the unique structure that addresses the current needs of your business and assist with dealing with regulators and regulations effectively into the future. BOOKINGS CLOSED

Is poor communication costing your business? Warren Buffett says YES!

7 May 2019, Glen Waverley

 

"The one easy way to become worth 50 percent more than you are now at least is to hone your communication skills--both written and verbal.  If you can't communicate, it's like winking at a girl in the dark--nothing happens. You can have all the brainpower in the world but you have to be able to transmit it. And the transmission is communication." Warren Buffett

In this Knowledge Sharing Dinner experts from the area of Branding, Marketing, Sales and Financial Management will share with you the key steps to building the power of communication across all areas of your business.  BOOKINGS CLOSED

 

 

Show Me The Money - Cashflow & Finance to enable Business Growth

11 June 2019, Glen Waverley

 

Business growth is exciting & filled with land mines.
In this knowledge sharing dinner experts from the areas of  business finance, financial management, sales and technology will help you understand the landscape of financing, sales and operational efficiency to successfully navigate your business through your next growth phase.  BOOKINGS CLOSED

The pathway to a successful business purchase, sale or merger - separation or a new beginning

9 July 2019, Glen Waverley

 

"The pathway to a business purchase, sale or a merger can be a minefield for the uninitiated, with legal, financial, branding and transformation elements all vying for your attention. Missing any of these critical elements can not only derail the transaction – but it can also quickly erode business value.

Spend the evening with our panel of four professionals to dissect the risks and opportunities to enable you to drive greater value.

Covering legal elements such as the value of due diligence, the benefits of trade marks and the ability to transfer and sell them. Also understand how to assess the relative brand strength of the target business and how to commercialise this value. Couple this with the various tax pitfalls, to then round out with a keen understanding of  how to successfully complete a business transformation with the integration of the people, systems and processes.  BOOKINGS CLOSED

 

Using Technology to Drive Business Growth

13 August 2019, Glen Waverley

Successful businesses use technology to scale up and grow profitably.
If you are planning on growing your business, technology will be a fundamental part of your strategy; but successful implementation requires careful planning.
You have probably either lived through or heard the story of the unsuccessful IT project that not only fails to deliver on its promises, but also burns through serious cash. Such stories are far too common, but your business can avoid becoming another.
In this knowledge-sharing dinner specialists in technology, human resources, grants, and finance will explore the best ways to harness technology for successful and sustainable business growth.
You will find out how you can transform IT from a cost into a profit driver; and at the end of the evening you will have an action plan for how you can use technology to drive your business growth. BOOKINGS CLOSED
 

Simplify and Systemise for a Sustainable Business in 2020 and beyond

10 September 2019, Glen Waverley 

Robots are coming! Innovate or perish! You’ve seen the headlines but what’s a business owner to do?
How about creating an environment for your business that is sustainable, healthy and productive?
Think about Peter. He runs a business that has been operating for 10 years. Technology has moved on and there are things he could be doing differently. He knows this but he’s not sure exactly which way to go. How does he introduce change? What would he introduce? Will the change be good for his business? How does he manage staff? Are they going to be on board? How does he know if the end product will satisfy his clients?
Join our panelists to explore these questions. Looking at automation, artificial intelligence, processes with quality assurance, staff evolution and creating positive culture and customer experience.
Simplifying your business and creating systems allows you to be consistent, measurable, predictable and controlled. All these things generate comfort and trust which is a path to business growth and client satisfaction.
Leave with an Action Plan specific to your business.. Bookings Closed

Risky Business - Managing the challenges that keep you awake at night

15 October 2019, Glen Waverley 

With risks come rewards. In this Knowledge Sharing Dinner we will help and challenge you to actively manage your business around known and unexpected risks.

Whether it be staff who make you want to tear your hair out; debtors who just won't pay; damage to your brand from unhappy customers or natural disasters you simply couldn't have predicted.

We'll give you the legal, financial, brand management and insurance expertise to help end your sleepless nights. Bookings Closed

 

Human Capital - the hidden key to determining the long term value of your business

12 November 2019, Glen Waverley 

“The value of a business is a function of how well the financial capital and the intellectual capital are managed by the human capital. You'd better get the human capital part right.” ― Dave Bookbinder Business Valuation Expert

In this Knowledge Sharing dinner experts from the area of brand culture, leadership, HR management and systems will share with you the key steps to finding, managing, developing, retaining and paying for  the human capital you need to build the long term value of your business. More...

For more information phone (03)8087-0511 or email

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