If you are planning on growing your business, technology will be a fundamental part of your strategy; but successful implementation requires careful planning.

In this knowledge-sharing dinner specialists in business planning, technology, human resources, and finance explore the best ways to harness technology for successful and sustainable business growth.

Topics discussed included:

Change management and helping people through the difficulties that arise during new technology implementations.
• Making sure the project is viable from commercial point of view, and forecasting and managing business risks.
• Keeping an eye on critical financials to ensure technology is delivering a positive ROI.
• Choosing the right technology platform.
• And more

Meet the panel

Stewart Clark: SCS Performance

Business strategy and planning

Interesting facts from Stewart’s perspective

– There are more than 6000 new virus released every month – so if you are not keeping up, you are at risk
– Cloud accounting systems have taken the world by storm – as they offer great business access, real time monitoring by accountants and are accessible from multiple devices
– Team efficiency often comes down to what you can measure and monitor, with scheduling software providing exceptional tracking of operational output and billing, thus enabling profit improvement
– Automation is available across a raft of technology options, which saves costly labour for what is often a repetitive activity
– Technology is a powerful tool if used correctly – so research, configuration/implementation and training costs are an important investment to gain the most from your tech spend

What Stewart’s clients say about 

Stewart has helped improve the efficiency, effectiveness and professionalism of my commercial plumbing business. The strength of Stewarts service is his vastness of knowledge and the diversity of his skills. He is a great sounding board and would be an asset to any business owner.
Tim Backholer, Blue Ribbon Plumbing

Its cheap and easy to plan on paper, but very expensive to experiment in the real world

Stewart Clark

CEO, SCS Performance

Damien Battersby: Proactive IT Solutions

IT Support Services

Interesting facts from Damien’s perspective

According to the Australian Government’s Small Business Digital Taskforce, the benefits of investing in digital technologies within your business include:
• Time savings, through process automation and improved productivity
• Better market access and client engagement
• Access to a wider pool of talent
• Flexibility and mobility
• Enhanced and safeguarded business value.
Deloitte Access Economics found that small to medium businesses with advanced levels of digital engagement are 50 per cent more likely to be growing revenue, and 60 per cent more likely to have more revenue per employee than businesses with basic levels of digital engagement.

What Damien’s clients say 

We rate them highly as we love the personalised service they provide us. From Damien initially meeting us and understanding our business, this has tailored our service thereafter.
– R. Bacon, Marlin Medical

Technology is now essential to business success and business owners must be continually evaluating and investing in new technologies to drive growth and profit. Companies who do invest in technology can service their customers better, run their business more efficiently and will gain a competitive edge. Ultimately investing in technology today will drive growth and profits tomorrow.

Damien Battersby

CEO, Proactive IT Solutions

Jennie Grigg: Blink Connect

HR specialist

Interesting facts from Jennie’s perspective

Communication is key to a successful change in a business. New technology or new ways of working can create uncertainty, whether that’s related to potential job loss or capability to adjust.

By communicating early and often with your staff about why the business is introducing the new technology and how it will impact in a positive way, helps build trust and minimise uncertainty.

Leaders at all levels of a business need to be visible and accessible when introducing the new technology – they need to be seen to “walk the talk” to show their commitment to the new technology. Leaders also need to recognise and reward those people who are adopting the new technology and helping move the business forward in the right direction. This type of recognition inspires and motivates others to do the same.

What Jennie’s clients say 

Jennie is a great listener which allows her to fully understand what we are trying to achieve. She is extremely capable and we rely on her advice without hesitation.
Mark Penny, Director of CPAP Victoria

Don’t be afraid of change. Find the courage and mindset to embrace something new and you may find something better.

Jennie Grigg

CEO, Blink Connect

Robin Snelling: ceefo

Financial Management Specialist

The Positive and Negative Effects of Technology in Business

By Devra Gartenstein

• Technology brings people together with faster communication, but tears them apart with less face-to-face interaction
• It organizes information quickly, but needs familiarity with the business if the information is to be entered in a meaningful way
• It saves time and therefore money, but costs money in computers, software and training.
• Technology enhances data about customers, but raises privacy concerns
• It speeds things up, but can take jobs away

What Robin’s clients say 

I can’t recommend my Virtual CFO, Robin Snelling, more highly. Find yourself a blue sky thinker instead of a purse string holder (and give Robin a call!).
Fionn Bowd
Bowd Lawyers

Making sense of financial reports to non-financial people can be difficult. Today’s technology makes this much easier with tools which visualize the data and create an impact for everyone.

Robin Snelling

, ceefo

Meet the host

Brenda Thomson

Brenda Thomson

CEO and Founder, Synergy48 Group

Brenda has an honours degree in organizational psychology and a Graduate Certificate in training and development and she is an experienced trainer, facilitator and counsellor. She is a firm believer in mutual collaboration combined with a practical, hands on tools, strategies and systems as the most effective way to achieve real results in business. 

Brenda has over 20 years of experience training in communication, team work, time management, productivity, organisation and strategic planning in large organisations. She is also the developer of the Business Benchmarking Toolkit used by Synergy48 Group members and clients to identify areas for improvement in their business processes.

Brenda is a sought after mentor, speaker and trainer in the areas of strategic partnerships and networking with a difference.  She is passionate about actively giving back to the community. In addition to donating her speaking fees and a proportion of every Synergy48 Group membership to provide microfinance to help women in Malawi to start their own businesses, Brenda has climbed the Himalayas to raise money for Kids Help Line and helped lay a pipeline to supply water to a remote village in Tanzania.

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