Best Practice Business Advisor Damien Battersby: IT support and cyber-security specialist
Proactive IT Solutions have been providing IT services to our business for many years. we have found them to be very knowledgeable, helpful & quickly attend to any concerns we have. – Trish Edwards, PhysioSpot
Damien Battersby: Proactive IT Solutions
IT Support and Cyber Security Specialist
Damien Battersby is founder and managing director of Proactive IT Solutions, an IT company focused on helping business owners improve their bottom line through best practice technology. Over the past 15 years, Damien has worked with hundreds of small and medium business owners helping them get the best from their business through better technology.
By focusing on the business strategy and taking a proactive approach, Damien offers more to his clients, maximizing their business performance through their IT systems. His clients enjoy less downtime, higher returns on technology investments and more profits.
Along with technology, Damien is also passionate about business and particularly what he calls ‘Client Experience’. The theory behind this is that by focusing on delivering a consistently awesome client experience, you will have more loyal clients who spend more and never question your pricing. This of course translates to a better bottom line. Damien believes that by choosing the right technology, maximizing client experience can be systemized enabling a repeatable best practice “Client Experience”.
What clients are saying
Damien Battersby in the Blog
S48 Quick Tip: NBN coming to your area?
QUICK TIP: NBN coming to your area? You may only have 3...
S48 Quick Tip: Move your phone to an internet based system before you get caught short by the NBN roll out.
QUICK TIP: Move your phone to an internet based system...
What the NBN means for your business phones
Approx time to read: 3 minutes Key Take Aways: If you’re not using VoIP already, the switch will be inevitable once the NBN arrives because both your internet and phone line will be disconnected as part of the NBN rollout. Once NBN becomes available in your area, you...
Internet of things? More like internet of threats!
Approx time to read: 4 minutes PLUS 10 minute video. (Well worth the time!)Key Take Aways:Internet of things devices (IoTs) are currently being deployed in a large variety of products throughout your home, businesses, hospitals, and even entire cities,...
Protecting your IT equipment in hot weather
Approx time to read: less than 2 minutes.Key Take Aways:With Melbourne's hot weather extending even into autumn, and with increases in weather events potentially causing power blackouts this article is worth a read at any time of the year.How to protect...
What is your mobile phone sharing without your knowledge?
Approx time to read: 4 minutes (but allow longer as you'll be running to your mobile phone to check your apps. ) Key Take Aways: Many SMART Phone apps ask for permission to access data they don't need. If an app is free, you may be the product so...
Cyber security is an ongoing process, not a product
Approx time to read: 6 minutes (includes 4 minute video) Key Take Aways: Simple 3 step guide to protecting your business from cybercrime includes a 4 minute "How to" video guide. Includes several case studies showing why sme businesses need to be very...
Email Protection Could Have Saved Melbourne Family’s Home
Approx time to read: 3 minutes Key Take Aways: Online fraud can be as simple as hacking into a change of password email. (In this case from the conveyancer managing the settlement of a house sale.) Two factor authentication (2FA) is an easy way to add an...
Business Risk and the internet – beyond cybercrime – the panel Q&A
Meet the panel The panel Q & A As a small business owner, what do I need to do to ensure that my IT is actually protected? A lot of small businesses that we come across their IT systems are a bit like Swiss cheese, plenty of holes in them. So NUMBER...
The real risks of business and the internet: beyond cybercrime – the panel
On Tuesday 14th August 2018 a group of 28 business owners met over dinner with an expert panel comprising a commercial lawyer, an insurance advisor, an IT security expert and a digital marketing specialist, to discuss the reality of doing business in the...