Best Practice Business Advisor Damien Battersby: IT support and cyber-security specialist
Proactive IT Solutions have been providing IT services to our business for many years. we have found them to be very knowledgeable, helpful & quickly attend to any concerns we have. – Trish Edwards, PhysioSpot
Damien Battersby: Proactive IT Solutions
IT Support and Cyber Security Specialist
Damien Battersby is founder and managing director of Proactive IT Solutions, an IT company focused on helping business owners improve their bottom line through best practice technology. Over the past 15 years, Damien has worked with hundreds of small and medium business owners helping them get the best from their business through better technology.
By focusing on the business strategy and taking a proactive approach, Damien offers more to his clients, maximizing their business performance through their IT systems. His clients enjoy less downtime, higher returns on technology investments and more profits.
Along with technology, Damien is also passionate about business and particularly what he calls ‘Client Experience’. The theory behind this is that by focusing on delivering a consistently awesome client experience, you will have more loyal clients who spend more and never question your pricing. This of course translates to a better bottom line. Damien believes that by choosing the right technology, maximizing client experience can be systemized enabling a repeatable best practice “Client Experience”.
What clients are saying
Always manage to solve any issues for us promptly
Proactive IT Solutions have been providing IT services to our business for many years. we have found them to be very knowledgeable, helpful & quickly attend to any concerns we have.
Trish Edwards, PhysioSpot
Help is always at hand with a ready solution! Never had so many nieces and nephews lol
Aunty Liz. Clarenvale
Proactive IT Solutions have a great team base with a lot of experience headed by Damian who is very knowledgeable, supportive and keeps up with the latest technology.
The company is "Proactive" they have a great team of friendly people and offer a great service at a reasonable price.
Love the promptness at which you get when there is an issue
Very happy with this company, always quick to reply and complete tasks.
Love the fact that David always has time to listen to the problem, and then fixes it and gives me feedback on what the issue was. He follows through and has a great manner. Nothing seems to difficult.
Happy to be a raving fan.. 🙂
Nancy – Productology P/L
A very informative company and excellent to do business with..
Great team with solution focussed results.
Graeme De Goldi – MIMT
Great Service and Support in a Timely manner is all we ask and that's what we get at ProActive IT Solutions!
Damien Battersby in the Blog
Approx time to read: 4 minutes (but allow longer as you'll be running to your mobile phone to check your apps. ) Key Take Aways: Many SMART Phone apps ask for permission to access data they don't need. If an app is free, you may be the product so take...
Approx time to read: 6 minutes (includes 4 minute video) Key Take Aways: Simple 3 step guide to protecting your business from cybercrime includes a 4 minute "How to" video guide. Includes several case studies showing why sme businesses need to be very...
Approx time to read: 3 minutes Key Take Aways: Online fraud can be as simple as hacking into a change of password email. (In this case from the conveyancer managing the settlement of a house sale.) Two factor authentication (2FA) is an easy way to add an...
A summary and highlights from a Synergy48 Group Knowledge Sharing Dinner panel discussion on 13 August 2018 between a commercial lawyer, an insurance advisor, an IT security expert and a digital marketing specialist, discussing the reality of doing business in the...
On Tuesday 14th August 2018 a group of 28 business owners met over dinner with an expert panel comprising a commercial lawyer, an insurance advisor, an IT security expert and a digital marketing specialist, to discuss the reality of doing business in the...
Every month Synergy48 Group members invite a select group of 20 clients to attend a Knowledge Sharing Dinner with a panel of 4 business specialists from different professions to discuss a different business issue. As part of the agenda the panelists participate in a Q...
Approx time to read: 2min 30 secs Key Take Aways: Benefits of using a VPN include security, privacy and anonymity. Using a VPN makes it difficult for anyone to identify and track what you do on the internet. Free VPN services have overwhelmingly proven to...
Approx time to read: 5 minutes Key Take Aways: The key things which make a business a target of cybercrime The main threats to business from cybercrime a list of the six main methods that cyber criminals are currently using to target Australian businesses. It’s...
Approx time to read: 3 - 4 minutes. Key Take Aways: There's been a huge jump in phishing emails focusing on big cloud applications like Office 365, Google Apps and Dropbox. Hackers intercepting your emails can have real consequences, like receiving an...
Approx time to read: 3 - 4 minutes Key Take Aways: it’s not always obvious when you’ve had a security breach, and hackers can do a lot of damage before you even realise you’ve got a problem. Includes tips to recognise when you may have had a security...