Best Practice Business Advisor Damien Battersby: IT support and cyber-security specialist
Proactive IT Solutions have been providing IT services to our business for many years. we have found them to be very knowledgeable, helpful & quickly attend to any concerns we have. – Trish Edwards, PhysioSpot
Damien Battersby: Proactive IT Solutions
IT Support and Cyber Security Specialist
Damien Battersby is founder and managing director of Proactive IT Solutions, an IT company focused on helping business owners improve their bottom line through best practice technology. Over the past 15 years, Damien has worked with hundreds of small and medium business owners helping them get the best from their business through better technology.
By focusing on the business strategy and taking a proactive approach, Damien offers more to his clients, maximizing their business performance through their IT systems. His clients enjoy less downtime, higher returns on technology investments and more profits.
Along with technology, Damien is also passionate about business and particularly what he calls ‘Client Experience’. The theory behind this is that by focusing on delivering a consistently awesome client experience, you will have more loyal clients who spend more and never question your pricing. This of course translates to a better bottom line. Damien believes that by choosing the right technology, maximizing client experience can be systemized enabling a repeatable best practice “Client Experience”.
What clients are saying
Always manage to solve any issues for us promptly
Proactive IT Solutions have been providing IT services to our business for many years. we have found them to be very knowledgeable, helpful & quickly attend to any concerns we have.
Trish Edwards, PhysioSpot
Help is always at hand with a ready solution! Never had so many nieces and nephews lol
Aunty Liz. Clarenvale
Proactive IT Solutions have a great team base with a lot of experience headed by Damian who is very knowledgeable, supportive and keeps up with the latest technology.
The company is "Proactive" they have a great team of friendly people and offer a great service at a reasonable price.
Love the promptness at which you get when there is an issue
Very happy with this company, always quick to reply and complete tasks.
Love the fact that David always has time to listen to the problem, and then fixes it and gives me feedback on what the issue was. He follows through and has a great manner. Nothing seems to difficult.
Happy to be a raving fan.. 🙂
Nancy – Productology P/L
A very informative company and excellent to do business with..
Great team with solution focussed results.
Graeme De Goldi – MIMT
Great Service and Support in a Timely manner is all we ask and that's what we get at ProActive IT Solutions!
Damien Battersby in the Blog
Four small business advisors specialising in strategic planning, technology implementation, financial management and human resources discuss the WHY, WHEN, WHAT and HOW of using technology to support business growth Meet the panel The Panel Q & A What are...
Experts from the areas of strategic planning, technology, financial management and human resource management provide a step by step action plan for successful implementation of technology to drive business growth.Covers HOW technology can contribute to achieving...
If you are planning on growing your business, technology will be a fundamental part of your strategy; but successful implementation requires careful planning. In this knowledge-sharing dinner specialists in business planning, technology, human resources,...
Approx time to read: Less than 4 minutes Key Take Aways: Discusses findings from the Small Business Digital Taskforce. Technology fuels business, and trying to save money by holding onto old technology and systems will actually cost you money. There are...
QUICK TIP: NBN coming to your area? You may only have 3...
S48 Quick Tip: Move your phone to an internet based system before you get caught short by the NBN roll out.
QUICK TIP: Move your phone to an internet based system...
Approx time to read: 3 minutes Key Take Aways: If you’re not using VoIP already, the switch will be inevitable once the NBN arrives because both your internet and phone line will be disconnected as part of the NBN rollout. Once NBN becomes available in your area, you...
Approx time to read: 4 minutes PLUS 10 minute video. (Well worth the time!)Key Take Aways:Internet of things devices (IoTs) are currently being deployed in a large variety of products throughout your home, businesses, hospitals, and even entire cities,...
Approx time to read: less than 2 minutes.Key Take Aways:With Melbourne's hot weather extending even into autumn, and with increases in weather events potentially causing power blackouts this article is worth a read at any time of the year.How to protect...
Approx time to read: 4 minutes (but allow longer as you'll be running to your mobile phone to check your apps. ) Key Take Aways: Many SMART Phone apps ask for permission to access data they don't need. If an app is free, you may be the product so...