“Approach Each Customer With The Idea Of Helping Him Or Her To Solve A Problem Or Achieve A Goal, Not Of Selling A Product Or Service.” – Brian Tracy
Best Practice Customer Relationships and Sales in the Blog
How Lovable is Your Business? – The Panel Q&A
Meet the panel Q & A with Peter Engelhardt I think we've got to distinguish between brand and business at this stage, quickly. So, when I say a brand I mean a business that wants to grow, as opposed to a business that's happy being where they're...
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How Lovable is Your Business: The Action Plan
Every month Synergy48 Group members invite a select group of clients to attend a Knowledge Sharing Dinner with a panel of 4 business specialists from different professions to discuss a different business issue. As part of the agenda each of the specialists provides...
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How lovable is your business? Meet the panel
On Tuesday 13th November 2018 a group of business owners meet over dinner with an expert panel comprising a branding specialist, marketing specialist, sales specialist and leadership consultant to discuss the idea of lovability from a business perspective. Why...
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Hone Your Sales Proof
Approx time to read: 3 min Key Take Aways: Adds 3 more steps to the traditional 4 Ps of marketing People are often a key part of how customers experience your business. Make them a feature of your marketing and sales process. In the customer experience...
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Printing Takes the Headache Out of Maintaining Client Relationships
Approx time to read: Less than 3 minutes Key Take Aways: In most industries it's a lot cheaper and a lot easier to up-sell or resell to existing clients than it is to try to find new clients. Printed products are an effective and affordable way to stay top...
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Best Practice Customer Relationships and Sales
Customer relationships includes sales but it doesn't start or end there... Best practice customer relationship processes includes: ongoing communication with your clients and customers to ensure a lifetime of repeat sales, testimonials and referrals. an...
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Wowing the socks off your clients is as simple as a quality Marketing and Sales Kit
Approx time to read: 3 min Key Take Aways: Standing out from your competitors is a simple as thanking them properly with a new customer welcome kit. Buyer’s remorse is a real thing and the driver behind most guarantee period redemptions. A new customer...
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Want great connections? Tell great stories
Do you want to know the secret to connecting with clients, with people, making connections, making sales? It’s easy really, just be you. The number one sales tool that you have in your kit bag of all your experiences and techniques is you, your authentic...
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Benchmarking Best Practice Sales Process
This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes. You can find the links to the full series here. Why is an effective sales process...
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