Quality Control and Customer Feedback
We believe every client deserves our best and we will set the standard in service delivery, through a commitment to excellence, innovation, ongoing learning and continuous improvement.
791
customer reviews
Based on Ratings scored out of 10 received since September 2016 and updated monthly
Last updated on 18/01/2020
- Great (9 or 10) 74.71%
- OK (5 to 8) 23.64%
- Bad (0 to 4) 1.64%
You can view individual member’s results directly on their profile pages
Net Promoter Score
Review your business practices against 39 business best practice checklists
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- 50% of profits from subscriptions to the BIPlan system during 2020 will be donated to help small businesses who have been impacted by the 2019/20 bushfires.