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Quality Control and Customer Feedback

We believe every client deserves our best and we will set the standard in service delivery, through a commitment to excellence, innovation, ongoing learning and continuous improvement.

Synergy48 Group Brand Value





customer reviews

Based on Ratings scored out of 10 received since September 2016 and updated monthly

Last updated on 18/01/2020

  • Great (9 or 10) 74.71% 74.71%
  • OK (5 to 8) 23.64% 23.64%
  • Bad (0 to 4) 1.64% 1.64%

You can view individual member’s results directly on their profile pages

Net Promoter Score

Review your business practices against 39 business best practice checklists

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  • 50% of profits from subscriptions to the BIPlan system during 2020 will be donated to help small businesses who have been impacted by the 2019/20 bushfires.

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