This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.  

Glasses and a performance appraisal report on a deskWhy is it important to have best practice perfomance management processes in place?

It is essential that any Performance Counselling & Discipline Policy remains current, is well understood and adhered to at all times.   Performance counselling & discipline processes need to be consistent, legally defensible and avoid procedural and substantive unfairness.  This will protect your company from incurring significant time and financial burdens when, for example, responding to a claim of unfair dismissal and in the payment of penalties ordered by the Fair Work Commission.


How does your business measure up?

Here’s a checklist to help you determine the effectiveness of your performance management processes

  • We have a counselling, discipline and performance management policy in place.
  • We have guidelines and template letters in place for Managers to assist them with performance management
  • We provide training to our Managers in respect to performance management to minimise any risk of unfair dismissal and/or adverse action
Assess your business against other best practice human resource management benchmarks

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