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Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you. ~ Chip Bell Customer Loyalty Expert

Best Practice Customer Relationships in the Blog

Benchmarking Best Practice Sales Process

Benchmarking Best Practice Sales Process

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   Why is an effective sales process...

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Benchmarking Best Practice Reputation Management

Benchmarking Best Practice Reputation Management

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   In this day and age, working hard and...

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Benchmarking Best Practice Customer Service

Benchmarking Best Practice Customer Service

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   According to the Customer 2020 Report,...

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Benchmarking Best Practice Customer Feedback

Benchmarking Best Practice Customer Feedback

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.     Companies that listen to their...

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Benchmarking Best Practice Customer Communication

Benchmarking Best Practice Customer Communication

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   Today’s customers expect personalised,...

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