Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you. ~ Chip Bell Customer Loyalty Expert

Best Practice Customer Relationships in the Blog

How to bag a customer for life

Approx time to read: 2 minutesKey Take Aways:Discusses the three steps in the buyer's journey and how your business communicates around the psychological shifts that occur during your buyers’ journey will determine if the customer you worked so hard to win...

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How Lovable is Your Business? – The Panel Q&A

  Meet the panel   Q & A with Peter Engelhardt I think we've got to distinguish between brand and business at this stage, quickly. So, when I say a brand  I mean a business that wants to grow,  as opposed to a business that's happy being where they're...

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How Lovable is Your Business: The Action Plan

Every month Synergy48 Group members invite a select group of clients to attend a Knowledge Sharing Dinner with a panel of 4 business specialists from different professions to discuss a different business issue. As part of the agenda each of the specialists provides...

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How lovable is your business? Meet the panel

  On Tuesday 13th November 2018 a group of business owners meet over dinner with an expert panel comprising a branding specialist, marketing specialist, sales specialist and leadership consultant to discuss the idea of lovability from a business perspective.  Why...

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Hone Your Sales Proof

Approx time to read:  3 min Key Take Aways: Adds 3 more steps to the traditional 4 Ps of marketing People are often a key part of how customers experience your business. Make them a feature of your marketing and sales process. In the customer experience...

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Best Practice Customer Relationships and Sales

Customer relationships includes sales but it doesn't start or end there... Best practice customer relationship processes includes: ongoing communication with your clients and customers to ensure a lifetime of repeat sales, testimonials and referrals. an...

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Want great connections? Tell great stories

Do you want to know the secret to connecting with clients, with people, making connections, making sales?  It’s easy really, just be you.  The number one sales tool that you have in your kit bag of all your experiences and techniques is you, your authentic...

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Benchmarking Best Practice Sales Process

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   Why is an effective sales process...

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