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Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you. ~ Chip Bell Customer Loyalty Expert

Meet the Synergy48 Group Customer Relationships Specialists

Best Practice Customer Relationships in the Blog

Best Practice Customer Relationships and Sales

Customer relationships includes sales but it doesn't start or end there... Best practice customer relationship processes includes: ongoing communication with your clients and customers to ensure a lifetime of repeat sales, testimonials and referrals. an...

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Benchmarking Best Practice Sales Process

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   Why is an effective sales process...

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Benchmarking Best Practice Reputation Management

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   In this day and age, working hard and...

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Benchmarking Best Practice Customer Service

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   According to the Customer 2020 Report,...

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Benchmarking Best Practice Customer Feedback

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.     Companies that listen to their...

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Benchmarking Best Practice Customer Communication

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   Today’s customers expect personalised,...

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Want great connections? Tell great stories

Do you want to know the secret to connecting with clients, with people, making connections, making sales?  It’s easy really, just be you.  The number one sales tool that you have in your kit bag of all your experiences and techniques is you, your authentic...

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