Loyal customers, they don’t just come back, they don’t simply recommend you, they insist that their friends do business with you. ~ Chip Bell Customer Loyalty Expert

Meet the Synergy48 Group Customer Relationships Specialists

Best Practice Customer Relationships in the Blog

How Lovable is Your Business: The Action Plan

Every month Synergy48 Group members invite a select group of clients to attend a Knowledge Sharing Dinner with a panel of 4 business specialists from different professions to discuss a different business issue. As part of the agenda each of the specialists provides...

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How lovable is your business? Meet the panel

  On Tuesday 13th November 2018 a group of business owners meet over dinner with an expert panel comprising a branding specialist, marketing specialist, sales specialist and leadership consultant to discuss the idea of lovability from a business perspective.  Why do...

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Hone Your Sales Proof

Approx time to read:  3 min Key Take Aways: Adds 3 more steps to the traditional 4 Ps of marketing People are often a key part of how customers experience your business. Make them a feature of your marketing and sales process. In the customer experience...

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Best Practice Customer Relationships and Sales

Customer relationships includes sales but it doesn't start or end there... Best practice customer relationship processes includes: ongoing communication with your clients and customers to ensure a lifetime of repeat sales, testimonials and referrals. an...

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Benchmarking Best Practice Sales Process

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   Why is an effective sales process...

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Benchmarking Best Practice Reputation Management

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   In this day and age, working hard and...

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Benchmarking Best Practice Customer Service

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.   According to the Customer 2020 Report,...

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Benchmarking Best Practice Customer Feedback

This post is one in a series designed to help SME businesses benchmark their business and create a best practice business improvement plan across all of their business processes.  You can find the links to the full series here.     Companies that listen to their...

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